The next thing to check (if still no success) is disk integrity. (Problems with that can cause ntdll.dll grif on a PC, although it tends to be a bit more dramatic than what you're seeing.) Try detaching peripherals and seeing if the crashes in iTunes and Starry Night go away when a particular peripheral is plugged in.
#Starry night pro and quicktime drivers#
Head to the manufacturer's website of any third-party components you have added to the PC to check for any updated firmware or drivers for that componentry.Ĭabling for any peripherals you have attached to the PC. Try checking through the "recommended" category too (if they have such a category). Head to the drivers and downloads page for your model at your PC manufacturer's website and check forĪny important/critical updates relevant to your configuration. Because the ntdll.dll is such a basic part of the interface between the kernel and the devices and drivers, we'd better check on *absolutely everything* which can have a driver/firmware. So we'd probably better doublecheck your drivers/BIOS/firmware etc.
#Starry night pro and quicktime driver#
(That has me wondering if there's actually a 32-bit version of a driver somewhere on your system that is getting in the way of quicktime doing something still-image/video related.) Does Picture Viewer crash?)ģ2-bit version of ntdll. Does the little menu bar for Picture Viewer come up? If so, try going "File > Open" and opening the "Sample" image. Navigate to C:\Program Files (x86)\QuickTime\ and doubleclick PictureViewer. (Plausibly, you might be able to check on that using Picture Viewer. and if there's an issue with the visual display capabilities of your QuickTime on PC, that would probably cause grief when the QuickTime Player tries to launch under default conditions. By default, QuickTime Player will try to bring up the content guide on launch. My guess is that something similar to that is happening when you launch QuickTime. It's only when it performs certain functions, like displaying video in iTunes that we get the crash. QuickTime player *is working to some extent* on your PC. I think we're probably looking at some subtle device or drivers issue. Sorry about the delay, lots of research and thinking to be done about this one.
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